F A Q

Shipping & Delivery

We ship to all of the United States from our Warehouse in Miami Florida 33166. All packages are shipped with a tracking number, allowing you to follow their progress. Therefore, your orders are shipped quickly and securely within the United States. Once we ship your order, we will send you the tracking details. Most arrive within 2 or 3 days.

Shipping is done immediately on the same day.

Do you ship worldwide?

At the moment we only ship within the United States.

Are shipments trackable?

Yes

Minimum orders are accepted?

Yes. Every customer is important to us. Yes we accept minimum orders

Do you include information in the package?

Your package will contain the products you ordered and, in most cases, a selection of free incenses or samples. We DO NOT include any information about the application or the purpose of the products. Your package will be discreet, professionally packaged and clearly labeled.

Can you ship to a Postal service point or parcelshop?

Yes we can.

What payment methods do you accept?

We accept all bank cards, bank transfers and payments with cryptocurrencies. Payment options are described during payment.

Is my personal information safe?

Yes, when you enter the website, the connection is protected by SSL. When placing your order with us, your personal information is completely secure. All personal information you provide is transmitted via 256-bit Secure Socket Layer (SSL) technology.

Do you sell wholesale?

Yes. We have all products available and at the best price on the market. Once you confirm your order, we will immediately prepare and reserve the items.

Do you guarantee the quality of the products I order?

Yes. We guarantee that our products are authentic and fresh, properly identified, and meet all standards. We guarantee product effectiveness.

Do you refund for lost orders?

Yes. We rarely encounter the loss of our packages. If delivery is not possible, the buyer should contact the courier company. We can also replace the order.

What are its terms and conditions?

Visit our section Terms of Service.

Do you send packages to a different address than mine?

Yes, you can enter the delivery address during checkout.